Returns & Exchanges
At HEST, we want your new fashion pieces to fit perfectly; if you are not entirely satisfied, we offer a seamless 30-day return policy for all unworn items. Our goal is to ensure your wardrobe upgrade is completely risk-free and effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all HEST tags attached to ensure the return is eligible for a full refund.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing